Using your own boilerplate or ours, clarify your committed contract terms. Our technology will track compliance, and we’ll guarantee the performance or resolution.
The NYSHEX Guarantee If your cargo doesn’t move according to contract, NYSHEX will guarantee that any financial penalties or MQC reductions outlined in the agreement are enforced in conjunction with the NYSHEX Member Handbook.
Align your carriers’ expectations with your expectations
Clarify when and where you need space and equipment,
Ensure your seasonality can be accommodated, and
Agree how to resolve exceptions when they happen.
Keep track of contract compliance
Easily see when and where contracts are off track,
Drill down into individual shipment milestones, and
Proactively take corrective actions when needed.
Save time and don’t damage your relationships
NYSHEX independently flags exceptions,
Convenient process to manage any disputes, and
Fair resolution of all exceptions is guaranteed.
The outcome is aligned expectations between shipper and carrier, performance improvements based on shared data, and peace of mind in the dispute process.