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When the [Olive] Branch Gets a Little Close for Comfort, It’s Good to Have a Clear Set of Rules

Rules are often seen as a bad thing. They establish expectations and scope of responsibility and can sometimes feel like a wet blanket. If you challenge yourself however, I bet you can think back to many instances in which you were elated to have a set of rules. Perhaps the movers damaged your great-grandmother’s antique buffet or left you with a busted bed frame. You got the run-around and had to remind them of specific insurance policy verbiage in order to be made whole.

My mind goes back to when a tree limb towering over my condo building punctured my roof while I was traveling. (This stuff only seems to happen to me!) Inevitably a thunderstorm came, soaking the sheet-rock, carpet and all my clothes. The owner of the building with whom I had a great relationship was apologetic but refused to make the interior repairs. Then, there it was! On page 286 of my building bylaws, I found that landscaping was the expressed responsibility of the building owner, and any negligence was on their dime. Once that was demonstrated, the owner agreed to tap into their insurance policy, the repairs were completed, and I lived harmoniously in that home for another three years without incident. It wasn’t emotional; it was business and those were our mutually agreed upon rules. I learned that day that having a set of clear expectations documented takes the emotion out of a potentially confrontational situation and protects relationships.

NYSHEX Wins Outstanding Shipping Internet Platform in China

Since joining NYSHEX last year, the team and I have been setting up offices in Hong Kong and Guangzhou in order to facilitate bookings and payments in China. We knew it was mission critical to have plenty of skilled boots on the ground, as well as the ability for shippers to pay, at the point of origin of most of the world's cargo. 

NYSHEX is not all that different from the camera phone

Focus is absolutely critical for any early stage company, and this is no different for us at NYSHEX.

New NYSHEX Member Council Appointees Announced for 2019

We are delighted to introduce the 2019 NYSHEX Member Council The Member Council is designed to consist of leaders from the shipping industry - three BCOs, three NVOCCs, and three carrier representatives. The role of the Member Council is to propose recommendations or updates to NYSHEX operations, processes, and technology – acting as the voice of all current and future members to ensure the exchange remains a collaborative solution for all in the industry.