How many times have you had to walk away from hard-won business?
On the flip side of the coin, how much time do you spend chasing your customers down for the cargo they awarded to you?
I remember it like it was yesterday. After years of quoting and relationship building, as a carrier sales executive, I finally won the trust of a massive importer and a multi-million dollar, fixed-rate contract was signed. The customer was happy. My trade team and I were ecstatic. I white-gloved the on-boarding and engaged all the right stakeholders. Then, as the very first containers loaded, I was notified by our origin office that new yield guidelines had just been handed down, and I must now go and obtain a rate increase or the cargo would be declined.
Thankfully, technology has now changed the game.
I am certain that in carrier sales, if I had had the tools that are available today, I would have done things a lot differently and saved myself a lot of time and frustration. In this post, I'll share the top three ways that new technology through NYSHEX will help you save time, delight your customers, and meet your sales budget.