NYSHEX works with six of the top ten ocean carriers to provide reliability to shippers globally.


Shipping Contracts Are Outdated

The service contracts shippers use today originated in the liner conference era. Many of the key terms are unclear with no accountability for not delivering on commitments.


This causes supply chain disruptions and unexpected shipping costs.

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A Better Way of Contracting

NYSHEX contracts have achieved a 99% fulfillment rate. NYSHEX addresses three critical components to build an effective supply chain.

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Clarity of terms

Create contracts with terms, standards, and expectations that are clear and fair.

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Visibility of performance

Independent monitoring of carrier and shipper performance to each contract, providing details to a container event level.

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Exception resolution

Safeguard your relationships with timely, impartial, and digital resolution of issues.

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NYSHEX provides the system that guarantees contract performance

Through two-way committed contracts, shippers and carriers can rest assure knowing:

  • The price you agreed in your contract is the price you pay regardless of how high the spot market moves.
  • The service level agreed to in the contract is guaranteed.
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What members are saying

NYSHEX Customer Testimonials
“NYSHEX is a very innovative, but simple concept. I would recommend that any shipper seeking true visibility should take a long look at how NYSHEX could work for them.”

Michael Bauer International Transportation and Customs Manager
NYSHEX Customer Testimonials
“Since joining NYSHEX in 2018, we have seen great value in terms of enhanced relationships with our customers through the ability to better plan based on committed capacity and equipment demand.”    
Peter Hildebrandt Vice President and Senior Transformation Partner
NYSHEX Customer Testimonials
“Now we've actually got a more secure way of offering a booking during peak season that we know is going to sail and a lot of our customers are starting to embrace that.”

Matthew Koivisto Head of Ocean Product, East Area