NYSHEX works with six of the top ten ocean carriers to provide reliability to shippers globally.
The service contracts shippers use today originated in the liner conference era. Many of the key terms are unclear with no accountability for not delivering on commitments.
This causes supply chain disruptions and unexpected shipping costs.
NYSHEX contracts have achieved a 99% fulfillment rate. NYSHEX addresses three critical components to build an effective supply chain.
Create contracts with terms, standards, and expectations that are clear and fair.
Independent monitoring of carrier and shipper performance to each contract, providing details to a container event level.
Safeguard your relationships with timely, impartial, and digital resolution of issues.
Through two-way committed contracts, shippers and carriers can rest assure knowing:
“NYSHEX is a very innovative, but simple concept. I would recommend that any shipper seeking true visibility should take a long look at how NYSHEX could work for them.”
“Since joining NYSHEX in 2018, we have seen great value in terms of enhanced relationships with our customers through the ability to better plan based on committed capacity and equipment demand.”
“Now we've actually got a more secure way of offering a booking during peak season that we know is going to sail and a lot of our customers are starting to embrace that.”